Frequently Asked Questions

Frequently Asked Questions

How soon will I get my order?

Our current production time is 5-10 business days. Orders ship free via USPS First Class shipping. Shipping upgrades are available during checkout but please note that upgraded shipping does not shorten production time. You are always welcome to drop us a note and inquire about fulfillment at help@shopflowerlane.com

How do I wash my crown?

We recommend spot cleaning your crown and laying it flat to dry. Once dry it is safe to press to release any wrinkles.

Do not dry clean. Dry cleaning my result in damages.

My crown is damaged, now what?

Please view ourForever Guarantee.

Do you offer discounts on bulk orders?

Orders that include 5 or more items receive an automatic discount of 10% during check out. No code needed.

What is your return policy?

Personalized crowns are final sale. If there is an issue with your order (wrong name, color, defective, etc.), please reach out so we can make it right. We can be contacted at help@shopflowerlane.com