★ Free U.S. shipping on orders $80+ // Processing time for custom crowns 7-12 days ★

FAQ

CONTACT

Please email help@shopflowerlane.com.

MATERIALS & CARE

All crowns are made from 100% linen with a felt layer between the fabric for stability and comfort. Ties are made from 100% cotton twill. Felt pom poms are 100% wool.

I recommend spot cleaning or gently hand washing your crowns. Avoid wringing. Lay flat to dry. Avoid getting pompoms wet. Press if needed.

SHIPPING

Due to the handmade nature of your crowns, please allow 7-10 business days for your order to ship. Production time may change due to collaborations which cause an influx of orders. We appreciate your patience!

USPS is experiencing significant delays and no guarantees can be made.

Yes! Flower Lane ships worldwide.

Once your order ships, you will receive tracking information to your email.

RETURNS & DAMAGES

Custom products such as crowns cannot be returned. Hassle free returns can be made for all other unused products within 7 days of receiving your item. Customer must pay return shipping.

All damaged items must be reported within 48 hours of receiving your product. Please email info@shopflowerlane.com and include a photo of the damaged item.

Flower Lane is not responsible for lost or stolen packages. Please contact your local post office for information and filing a claim regarding your missing package.